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Planning: general 🌇 New York's municipalities shun branding, but why?

Dan

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ChatGPT actually gave me a good answer to a localism I've wondered about for years; why cities, towns, and villages in New York state shun municipal branding efforts, while their peer communities in other states embrace it.

That’s a sharp observation. New York State does stand out in this respect. While cities, towns, and villages in many other states enthusiastically adopt logos, slogans, and “place branding” campaigns, New York’s municipalities are often quite restrained, even resistant. A few reasons for this:

1. Long, Entrenched Histories
  • Many New York municipalities—especially upstate—date back to the 18th or early 19th century. Their seals, coats of arms, and wordmarks are treated as timeless symbols, not something to be swapped out for a slick modern logo.
  • In practice, the town seal (often colonial or 19th-century in style) serves as the de facto “brand.” Updating it can feel like disrespecting tradition.
2. Municipal Structure & Fragmentation
  • New York has an unusually dense patchwork of local governments: 62 cities, 932 towns, 551 villages, plus thousands of special districts.
  • This makes coordinated branding difficult. Each entity is small, with limited resources, and sees little incentive to compete for attention in the way fast-growing Sun Belt suburbs might.
3. Political Culture
  • New York’s political culture often prizes seriousness, tradition, and continuity over marketing polish. A sleek logo may be dismissed as frivolous or a waste of taxpayer money.
  • Local officials sometimes fear backlash if branding looks like “consultant fluff” instead of concrete services (snow plowing, road repairs, schools).
4. Reliance on State-Level Branding
  • The state itself has unusually strong branding: “I ❤️ NY” is one of the most famous tourism campaigns in the world. Communities often ride on that recognition rather than building their own.
  • Compare with states like Colorado or Texas, where the state promotes regional differentiation (mountain towns, Hill Country, etc.) and municipalities follow suit
5. Contrast with Other States
  • In fast-growing areas in the South, West, or Midwest, branding is a tool for attracting residents, investment, and businesses. A suburb of Phoenix, Dallas, or Charlotte may need to stand out in a crowded housing market, so they push logos, taglines, and lifestyle imagery.
  • In New York, especially upstate, many places are shrinking or stagnant. The mindset is more defensive—managing decline—than promotional.
6. Exceptions Exist
  • A few New York municipalities do attempt branding (e.g., Buffalo’s recent “Buffalo For Real” campaign, Rochester’s flower logo, NYC’s various branding efforts), but these are usually led by tourism bureaus or chambers of commerce, not the municipalities themselves.
✅ In short: New York local governments lean on tradition, legal seals, and the power of the “I ❤️ NY” umbrella, while other states (especially those competing for growth) push municipal branding as a necessity.

There's some valid points.

However, in Northeast Ohio, Cleveland and the majority of its suburbs have extensive branding programs, despite having many of the same issues as in upstate New York; fragmented local government (far more so than in upstate New York), and communities with shrinking populations and limited resources. The municipality I worked for in Florida 20-something years ago barely had a thousand residents, but it had a professional logo. Meanwhile, not every community in New York is "managing decline". The suburbs of Buffalo and Rochester that aren't built out have growing populations.

Check out the city limits sign for Amherst, New York, Buffalo's most prominent suburb (behind Niagara Falls, but that's more of an industrial satellite city) with about 131,000 residents.

amherst new york sign.jpg


The "ye olde schoole" wooden sign featuring the municipal seal is as slick as it gets for a New York municipality. Otherwise, it's a green generic metal "TOWN OF [X}" metal sign.

west seneca new york another sign.jpg


West Seneca, where Erie County's billboards go to die. Seriously, though, the town upgraded some of the metal signs.

west seneca new york sign.jpg


Ouch.

Now, let's look at University Heights, Ohio, with a current population of 13,256; 10% that of Amherst.

university heights ohio sign.jpg


The UH logo has glass inserts. I just saw smaller signs that also have the inserts. They're gorgeous

South Euclid is north of University Heights. It's where I used to live during my Cleveland years. It's a 99% built out inner ring suburb, with its far western border a block or so from the far eastern border of East Cleveland. South Euclid is not a prestigious address; it's where you go to buy your first house, if you're an east-of-the-Cuyahoga Clevelander. Still ...

south euclid ohio sign.jpg


There's smaller versions of that sign along other arterial and collector roads.

If anything, New York's collective shunning of municipal branding is probably a quirk of local political culture. My last job was with a municipality that shared its name with another municipality that it enclosed. One municipal board member was very vocally opposed to the idea of branding the comprehensive plan I worked on (you know, giving it some name like "Vision 2040"), because the whole idea seemed too slick to her. Even laying it out in a way that looked "professional" have her the heebie-jeebies,. Later, I pushed for branding as a way of celebrating the 200th anniversary of the community's formation.. The response was a slightly updated version of the municipal seal.

It seems like the New England states, plus New York, New Jersey, and Pennsylvania, are outliers when it comes to shunning municipal branding. What are your thoughts?
 
This thread needs an explainer on what exactly branding is for a community. I think there are various viewpoints on what it might entail, and speaking for myself, I do not have a business background or any experience in marketing to make any worthwhile contribution to this discussion. My hunch is that most of other posters on this forum are situated similarly. The depths of my contribution to this discussion is only relevant insofar as having non-objectionable observations along the lines of “Cute words, pretty shiny new logo, make sure they’re saved on the network drive so that all staff has them and can start using them right away.” That’s nice, right? But what do I really think! (Not that anyone cares.) It’s all Community Kayfabe. (And that’s why we need an explainer. Stupid know-it-all twats like myself just want to take a dump on one’s good thoughts on how the make a community better - to make a place where everyone wants to live! work! and play! - through vigorous public expenditure on pretty signage and questionably useful infrastructure accoutrements that require separate TIF processes in order to maintain and operate over the long term while other more pressing community priorities are pushed down the CIP list once again this year.)
 
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Alternatively, why do munis even need 'branding'? Most places I've worked and/or lived just need to show the 'quality' of their local schools and that's all that really matters.

A great place to live and work!

A community of good neighbors?!

The place to be.

The suburb nearest the best commute route!

Best community of the three in the region with very similar names...

Best community out of the two in this part of the region where most of the houses were built by the same builder between 1959 & 1970.

A rural county seat that's the only incorporated municipality in said county and is, thankfully, pretty stable.

The best Charter Township in this Metro!

WE HAVE THE BEST MUNICIPAL WELL WATER...AND SERVICE THE MOST IMPORTANT PORTIONS OF OUR INCORPORATED LAND AREA!










the king and i GIF by dani
 
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Maybe I am in the minority, but I honestly believe branding is one of the things that city's do worst. A logo is certainly one component of the branding effort, but to me, the branding of a community also includes how you feel in the community (the vibe) and your ethos as a community (the why).

I think of places like Carmel, Indiana, which has gone all in on roundabouts, and proudly touts is roundabout capital of America status. That is branding.

Or Dublin, Ohio where they believe that "Irish is an Attitude". They lean into their irish name and roots, and focus their branding around those concepts. They are looking at doing a European holiday market this year. That is marketing.

I will also say that sign codes that create less clutter and make for clean looking communities, allow for wayfinding signage with local branding to stand out more and provide even better messaging.

I also like a good logo. If we are supposed to run government like business, I vote yes for better branding strategy!
 
Best community out of the two in this part of the region where most of the houses were built by the same builder between 1959 & 1970.

A rural county seat that's the only incorporated municipality in said county and is, thankfully, pretty stable.

The best Charter Township in this Metro!

WE HAVE THE BEST MUNICIPAL WELL WATER...AND SERVICE THE MOST IMPORTANT PORTIONS OF OUR INCORPORATED LAND AREA!
I imagine the respective councils stayed up late those evenings hammering out the perfect pithy statements that summed up the essence of their communities. Bravo! Most laudable indeed.

".....You know, Bill, sure we've got great municipal well water, but how do we really go about convincing others of this fact?"
"Stop the presses! I know EXACTLY how we should say it.......BOLDED AND IN ALL CAPS!"
"That is just a genius idea!"
 
Yes, the whole Work, Play Live slogan is akin to the Laugh Pray Love outdatedness lol

"It's so beautiful here!"

I tell folks that all of Maine is beautiful, so we need to talk about what makes our community different

Branding is nice for things like Welcome signs and those flags downtown to have some graphic cohesion - but branding doesn't mean you give up your logo - New England states all have those ancient and sometimes problematic seals, but we still do branding exercises
 
A city I worked for 1998-2000 used the "A great place to live, work, and play!" slogan. I still see it in use in other cities and just wonder why they cannot come up with something original.
Yes, the whole Work, Play Live slogan is akin to the Laugh Pray Love outdatedness lol

"It's so beautiful here!"

I tell folks that all of Maine is beautiful, so we need to talk about what makes our community different

Branding is nice for things like Welcome signs and those flags downtown to have some graphic cohesion - but branding doesn't mean you give up your logo - New England states all have those ancient and sometimes problematic seals, but we still do branding exercises
 
Maybe I am in the minority, but I honestly believe branding is one of the things that city's do worst. A logo is certainly one component of the branding effort, but to me, the branding of a community also includes how you feel in the community (the vibe) and your ethos as a community (the why).

I think of places like Carmel, Indiana, which has gone all in on roundabouts, and proudly touts is roundabout capital of America status. That is branding.

Or Dublin, Ohio where they believe that "Irish is an Attitude". They lean into their irish name and roots, and focus their branding around those concepts. They are looking at doing a European holiday market this year. That is marketing.

I will also say that sign codes that create less clutter and make for clean looking communities, allow for wayfinding signage with local branding to stand out more and provide even better messaging.

I also like a good logo. If we are supposed to run government like business, I vote yes for better branding strategy!

I agree with everything you said. However, I think it is all that, and more. Branding needs to be a visual representation of the pride a community has. It is not just about signs & logos, but goes deep into the character of a community. In addition to strong signage at gateways, a great way to do this is with your infrastructure. Not just roads, but the details. A great example of this is having a uniform color and design for street lights and street sign poles, standardizing landscape patterns within the public right of way, adding town logos to bridges and overpasses, or even adding the HS mascot to public buildings like a fire station.

Branding isn't a logo, it is the way the logo makes you feel. The apple brand for example isn't the apple logo, it is the culture of the company that has created a cult like following. Part of that is the repetition of that logo associated with other amazing design so the logo becomes synonymous with the brand.
 
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